Mission & Values

Mission

To help all, especially the young, gain a greater understanding of peoples, places and cultures through hostelling.

Values

People
As an open, collegial organization, everyone will be treated with consideration, respect, dignity, and fairness and will have opportunities to influence strategic direction and to participate in the governance process.

Community
As good neighbours we will share with and contribute to our communities through learning, participation, volunteerism, and inclusion. 

Operational Excellence
As a responsible and responsive organization, we will strive for operational excellence to ensure financial sustainability and growth. We will be leaders and innovators in the hostelling community committed to ?finding a better way.?

Service Philosophy
Our success begins and ends with our guests and members. It is up to us to have an impact that enriches their traveling adventures.

Work Environment
We provide an open and supportive work environment where honesty and constructive opinions are encouraged at all levels. We believe that empowering people leads to great things, including a work environment that people feel fortunate to be a part of.

Environment
Our philosophy of being kind to the earth lives through our environmentally responsible operations and through our education of guests, members and staff.